Collaboration tools are GREAT. But are they a security risk?

These days, the office is mostly a virtual place with tools like Teams, Slack, and Zoom. These platforms have completely changed the way we interact, enabling us to discuss sensitive topics, have meetings, share resources, and talk from the comfort of our own homes. Up until unwanted cyber intruders ruin the celebration, it’s a digital nirvana.

Although encryption is a top priority on services like Slack, you might be surprised to learn that end-to-end encryption isn’t always present. It is believed that businesses made this decision to provide them a better understanding of their internal communications.

If you rely on WhatsApp for business communications, be cautious since the messaging app has experienced several instances of deceptive social engineering.

And do you recall Telegram? It’s currently on a lot of cybercriminals’ hit lists.

These flaws have given rise to the creepy cousin of the well-known Business Email Compromise (BEC), known as Business Communication Compromise (BCC).

A 2022 study found that human interaction occurs in 82% of data breaches. With a single, thoughtless click on a shady link, cybercriminals may be playing about in your communication centres in no time.

Fear not, though. This is your electronic shield:

  • Shut your electronic gates. Make certain that nobody unauthorised can use your platforms. Even something as simple as multi-factor authentication can be very difficult to use.
  • Implement data security protocols. Select solutions that offer strong encryption and remote data deletion from forgotten or lost devices.
  • Lastly, hone your team’s defences by teaching them the value of protecting sensitive information and how to do so.
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