News & Events Quick Tips

Guess What? Your SaaS Data Needs Backup Too!

Whether your organisation depends on Office 365 or G Suite, Software As A Service providers or more commonly known as SaaS applications helps us collaborate and connect, regardless of location, to get work done.

As companies increasingly move data into cloud-based applications, many IT teams wrongly assume their SaaS vendors have a backup in place. After all, a SaaS application is always available, accessible from anywhere, and highly redundant, so why is a backup needed? An astonishing one in three businesses report losing data stored in cloud-based applications.

But just because you’re continually creating cloud data, doesn’t mean you have control over it.

For example, what if one of your employees…

  • Inadvertently deletes all of the emails in their Office 365 account.
  • Downloads a third-party app and overrides all of your Salesforce data
  • Erases a former employee’s account without transferring data to a new location
  • Lost data due to cancelled user licenses
  • Accidentally downloads a virus, which is spreading to your local computers

How long would it take you to recover your data and get your business back in full swing if one of these scenarios occurred? How would your business cope if you lost mission-critical email data? And how much would it cost you?

With more and more businesses moving to Office 365 to run their daily operations, these risks are impossible to ignore. While Office 365 does include primitive restore capabilities for lost data,
two major issues arise when using their tools: lost data and lost time. An independent data backup separated from the app itself is necessary to avoid the most common data loss pitfalls.

  • Data loss due to inactive licenses: As one would expect, an active Office 365 license is required to access data. Unfortunately, inactive or deprovisioned user data is permanently deleted, and there is no rollback option.
  • Data loss due to permanent deletion: When a SharePoint Onlineadministrator deletes a site collection, all data will be placed in the Recycle Bin where it is kept for 93 days. At that time it is automatically and permanently deleted, and there is no rollback option.
  • Data loss due to ransomware: Microsoft recommends 3rd party backup as the only way to recover from data loss associated with ransomware encryption.
  • Data loss due to app outages: Uptime guarantees provide peace of mind… until an app outage occurs. Planning for the unexpected is key to recovering quickly should an outage occur.
  • Time lost in restoring files: Contacting Microsoft Support for assistance with any data loss issue can be time consuming, and still may not result in restored files.

Why SaaS Protection? Three words…trusted, available backup! Backups can include daily snapshots of each users data, allowing you to browse through a user’s account at a specific point in time. Additionally, avoid data loss from ransomware by restoring entire accounts to a designated point in time before an attack occurred.

Ready to learn more about protecting your valuable business data from accidents or malicious acts? For more information on SaaS protection for your Office 365, contact National PC! We’re Townsville’s leading IT Provider with the expertise to automate and secure your data backup in the cloud!