Remote Support

Using the latest technology distance is no longer a barrier and National PC can connect to your system and see in "real time" the actual problem that your are experiencing via our National PC Help Desk screen as if we were sitting right next to you.

 

Once the problem is established and with your specific permission is obtained we can then take control of your computer and resolve the problem before your eyes without ever having to come to your home.

 

In the event we can't fix the problem via this method we can alternatively dispatch the next available technician to your premises to have you up and running as soon as possible. A working internet connection is required.

 

Prices:

Remote Support - OS Support.............................................................................$59.00

Remote Support - Peripherals Support................................................................$49.00

Remote Support - General Support......................................................................$59.00

Remote Support - PC Tune-Up.............................................................................$59.00

Remote Support - Software Installation..............................................................$49.00

Remote Support - Network Support.....................................................................$59.00

 

 

NO FIX - NO FEE GUARANTEE

Prices cover labour only and are fixed regardless of how long we spend.

We also sell a wide range of computer hardware and software at competitive prices, or can use components supplied by you.

 

Is it really just one Flat-Rate price?

- Yes, all National PC Technical Services are Flat-Rate, which mean its ONE PRICE. No hourly fees and charges, even if we have to come out a second time to complete the requested service.

 

Do you still have any queries or concerns still?

- Simply call us on 1300 733 672 to talk to our Customer Service Centre or email us at services@nationalpc.com.au

 

How to schedule an appointment?

Call us on 1300 733 672 to schedule an appointment, or simply click here Click Here To Book An Appointment

 :: Computer Repair
 :: Computer Installation
 :: System Tune-Ups
 :: TV Installation & Setup
 :: Training
 :: Networking
 :: Remote Support
 

 

National PC means...

Flat-Rate

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7 Days

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No Fix - No Fee Guarantee

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Home or Office

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Rapid Response

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Customer Testimonials

"We value National PC for being local, offering personal service and great value. Always willing to go the extra mile"

Alan - Townsville QLD

>> More Testimonials

 

 

PHONE: 1300 733 672   EMAIL: admin@nationalpc.com.au POSTAL ADDRESS: PO Box 5232 Townsville QLD 4810